FREE Shipping. We currently offer free shipping on most orders over $200. Some items however are excluded from this promotion. These items include but are not limited to: Closeout Items, PRV Audio, Yinlong, and some Second Skin items. Due to weight and or package sizes along with limited margins we are unable to offer free shipping on these items.
SHIPPING TIMES GIVEN AT CHECKOUT ARE CARRIER ESTIMATES ONLY. Please allow up to 2-3 business days for your order to be processed and shipped if it is a normally stocked item. We do our best to keep most items in stock, but some are shipped direct from the manufacture if we are out of stock. Custom built items may take 14-21 days to be shipped.
Any order over $200 USD that is eligible for free shipping and applies to the U.S. 48 continental** states ONLY! Any other territory such as Puerto Rico, HI, AK, etc will have an additional shipping charge. If the shopping cart does not calculate it, don't worry we will contact you with additional shipping amount that is required. In some cases, the shipping calculator can be incorrect and additional shipping could be due. At that point, it is up to you to decide if you would like to continue with your purchase or get a refund. It's that simple!
If for any reason you have a question and would like to contact us at firstname.lastname@example.org, please don't hesitate. We are here to make your purchase a positive experience with our company.
Order cancellation may be requested, but we cannot guarantee it. Once an order has been placed, we begin processing it to be shipped. If an order is shipped before a cancellation can be processed, the customer will be responsible for returning the item/s based on all policies listed.