Terms and Conditions
Terms and Conditions ("Terms")
Our Terms and Conditions were last updated on 5/11/2022.
Please read these terms and conditions carefully before using or purchasing from Our Website.
Any product recommendations made by any employee or owner of Droppin HZ Car Audio are not guaranteed to work with the customer's specific application. We make recommendations based on the information provided by the customer. We strongly urge all of our customers to consult with your installer and research the items we have recommended that you are wishing to purchase before completing checkout.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
- “Affiliate” means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- “Account” means a unique account created for You to access our Service or parts of our Service.
- “Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Droppin HZ Car Audio.
- “Country” refers to the United States of America.
- “Device” means any device that can access the Service such as a computer, a cell phone or a digital tablet.
- “Feedback” means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.
- “Terms and Conditions” (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Website.
- “Third-party Social Media Service” means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
- “Website” refers to https://www.droppinhzcaraudio.com
- “You” means the individual accessing or using the Website, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
These are the Terms and Conditions governing the use of this website and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and purchase from this website is conditioned on your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use this website.
By accessing, using or purchasing from this website, You agree to be bound by these Terms and Conditions, to include the following policies:
Shipping Policy: FOUND HERE
Returns Policy: FOUND HERE
Warranty Policy: FOUND HERE
If You disagree with any part of these Terms and Conditions then You may not access or purchase from this website.
Order cancellation may be requested, but we cannot guarantee it. Once an order has been placed, we begin processing it to be shipped. If an order is shipped before a cancellation can be processed, the customer will be responsible for returning the item/s based on Droppin HZ Car Audio's Return Policy. If an order cancellation can be granted, there will be a 5% order cancellation fee deducted from any refund based on the order total, should a customer choose to cancel their order for any reason other than the product not being available.
ANY RETURNS THAT DO NOT INCLUDE A RETURN AUTHORIZATION FORM WILL NOT BE ACCEPTED. THE CUSTOMER IS RESPONSIBLE FOR THE CONDITION OF THE ITEMS AS THEY ARE RETURNED. ANY DAMAGE AS RESULT OF POOR PACKAGING OR ANY OTHER REASON WILL RESULT IN NO REFUND BEING ISSUED. OUR RETURN AUTHORIZATION FORM IS NOT A REFUND GUARANTEE. DROPPIN HZ CAR AUDIO RESERVES THE RIGHT TO REFUSE ANY RETURN.
You may return new, never powered up or turned on or mounted, unopened items (non custom-built-items) sold by DroppinHZCarAudio.com within 30 days of delivery, a 20% restocking fee will apply. Any Additional shipping and Insurance are NON REFUNDABLE. Items should be returned in their original product packaging. Droppin HZ Car Audio does not cover return shipping costs, the consumer is responsible for return shipping as well as the condition of the items when they arrive to us. Please make sure items are properly packaged and insured.
Custom Built Items:
Custom built items are NON REFUNDABLE. This includes but is not limited to Alternators, DC Audio Subwoofers, LAF Products, & any wire that is less than full spool lengths.
NON RETURNABLE ITEMS:
ANY AND ALL LITHIUM BATTERY SALES ARE FINAL. ONCE THEY HAVE SHIPPED THEY CANNOT BE RETURNED DUE TO FEDERAL SHIPPING AND STORAGE REGULATIONS. THE ONLY EXCEPTIONS WILL BE MADE IF A PRODUCT IS DAMAGED IN SHIPPING AS THIS WILL BE HANDLED DIRECTLY THROUGH THE MANUFACTURE. ALL CLOSEOUT/HOTDEALS/B-STOCK/OPEN BOX OR USED ITEMS SALES ARE FINAL. NO RETURNS OR ORDER CANCELLATIONS ARE AVAILABLE ON THESE ITEMS. NO EXCEPTIONS.
Return Policy | Items returned that are deemed used:
In the case that an item returned is deemed to have been opened, used, or anything that prevents the item from being sold as a NEW item, the customer will have the option to pay for the item to be shipped back at their expense OR accept a refund in the amount of 25% of the original purchase price, to be applied to their account as store credit.
Refused/Returned to sender packages:
If any package is refused and/or returned to sender by the customer for any reason, the customer is responsible for any additional return shipping charges to be deducted from their refund, in addition to the 20% restocking fee. Please note that in situations where we have shipped orders directly to our customers from our suppliers and that delivery is refused and or returned to the supplier, there will be extended wait times on refunds to allow for return processing from the supplier and our company. All shipping charges and package protection charges are non-refundable.
When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. You are responsible for safeguarding the password that You use to access the website and for any activities or actions under Your password. You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
Your Feedback to Us
You assign all rights, title and interest in any Feedback You provide to the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.
Links to Other Websites
Our Website may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use this website will cease immediately. If You wish to terminate Your Account, You may simply delete your account.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of these Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the website.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.
"AS IS" and "AS AVAILABLE" Disclaimer
This website is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Route Package Protection
Route package protection is a third party service provided by the Company. Route offers you "peace of mind" package protection for all of your orders at an affordable price. The cost to you - to fully protect your package in the event that it is lost, damaged, or stolen - is calculated based on the subtotal of the order and the partnership between Route and the Company. It is your responsibility to file a claim with Route immediately upon an issue arising within the following deadlines. You will receive an email from Route confirming your package protection purchase, and you can follow a link to Route’s website from that email to file the claim or you can visit their website: https://claims.route.com/?utm_source=SEO&utm_medium=SEO&utm_campaign=SEO
Ensure you report an issue to Route directly within the respective deadlines:
- Damaged: Within 15 days of when the package was marked delivered
- Lost (domestic): Between 7* and 30 days from the last tracking update
- Lost (international): Between 20* and 30 days from the last tracking update
- Stolen: Between 5* and 15 days of when the package was marked delivered
*Route requires these wait-to-file periods for stolen and lost orders as packages are sometimes delayed in transit or prematurely marked as delivered.
If you chose to have the Company file the claim for you, please note that the above deadlines are for the file to be claimed with Route, and you will need to use the following deadlines to allow processing time.
Ensure you report an issue to the Company within the respective deadlines:
- Damaged: Within 10 days of when the package was marked delivered
- Lost (domestic): Between 3* and 25 days from the last tracking update
- Lost (international): Between 15* and 25 days from the last tracking update
- Stolen: Between 2* and 10 days of when the package was marked delivered
*Route requires these wait-to-file periods for stolen and lost orders as packages are sometimes delayed in transit or prematurely marked as delivered.
Route Package Protection Opt-Out:
If you chose to opt out of Route package protection, your purchase and shipping is subject to the specific carriers time frame and conditions for stolen packages. Once we have shipped your order and it shows scanned and delivered to your address, Droppin HZ Car Audio is no longer liable for that package. If you feel you live in an area where you could have issues with stolen packages, please use an alternate address or request a signature required upon delivery when you place the order.
The laws of the Country, excluding its conflicts of law rules, shall govern these Terms and Your use of the Website. Your use of the Application may also be subject to other local, state, national, or international laws.
If You have any concern or dispute about the Website, You agree to first try to resolve the dispute informally by contacting the Company.
For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.
United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website.
For specific policies on Shipping, Returns, Order Cancellation, Warranty or contests and giveaways, please see those specific pages here:
If you have any questions about these Terms and Conditions, You can contact us:
- By visiting this page on our website: https://www.droppinhzcaraudio.com/
- By sending us an email: firstname.lastname@example.org